Privacy Policy

Application of this policy

This policy describes the manner in which CGS Health (“we,” “us,” and “our”) collect, maintain, use, and disclose user information provided through this website (the “Site”), through email, and through any other products and services offered by us (collectively, the “Services”).

Information we collect about you

We collect several types of information from and about users of our Services, including information:

• by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline (“personal information”);
• that is about you but individually does not identify you, such as your location; and/or
• about your internet connection, the equipment you use to access our Services, and usage details.

The legal basis for our collection and processing of personal information is primarily that the processing is necessary for providing the Services and that the processing is carried out in our legitimate interests, which are further explained below. In certain circumstances, the legal basis may also be your provision of consent.

How we collect your information

• Directly from you when you provide it to us.
• Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties — for example, our clients.

Information you provide to us

The information we collect on or through our Services may include:

• Information that you provide by filling out a contact form on our Site or placing orders through the Services.
• Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete.

Automatic data collection technologies

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

This information helps us improve our Services and deliver a better, more personalized experience — including estimating audience size and usage patterns, storing information about your preferences, and recognizing you when you return. The technologies we use may include:

• Cookies (browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser; however, if you select this setting you may be unable to access certain parts of our Services.
• Web beacons. Pages of our Services and our emails may contain small electronic files known as web beacons that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics.

How we use your information

We may use aggregated information about our users, and information that does not identify any individual, without restriction. We use information that we collect about you or that you provide to us, including any personal information:

• To provide the Services.
• To provide clients and users with information, products, or services that are requested from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts to which we are a party.
• To notify you about changes to our Services or Site.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt out at the point of collection or by emailing us at the address in the Contacting Us section below.

Disclosure of your information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or that you provide as described in this policy:

• To our subsidiaries and affiliates.
• To our clients in connection with your orders and relationship with them.
• To contractors, service providers, and other third parties we use to support our business, fulfill your orders, and provide the Services.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information, or with your consent.

We may also disclose your personal information to comply with any court order, law, or legal process (including in response to a government or regulatory request); to enforce agreements to which you and we are a party; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our employees, customers, or others.

Specific third-party disclosures

We use third-party services for website hosting and email newsletter signups. These providers receive your information only to the extent necessary to provide their services, and their treatment of your data is subject to their own policies. Our current processors are:

• MidOcean — website hosting (self-hosted)
• HubSpot — email newsletter signups

Your choices

We strive to provide you with choices regarding the personal information you provide to us:

• Tracking technologies and advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Services may be inaccessible or not function properly.
• Third-party advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, do not opt in at the point of collection, or email us to opt out.
• Promotional offers. If you do not wish to receive promotional email from us, do not opt in at the point of collection, or use the unsubscribe link in any promotional email. This opt-out does not apply to information provided as a result of a purchase, service experience, or other transaction.

Do Not Track

We do not control third parties’ collection or use of your information to serve interest-based advertising. These third parties may provide you with ways to choose not to have your information collected or used in this way, including through the Network Advertising Initiative (“NAI”).

Accessing and correcting your information

You may review and change your personal information by emailing us at the address in the Contacting Us section below to request access to, correction of, or deletion of personal information you have provided. We may be unable to accommodate a request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

Your California privacy rights

California Civil Code Section 1798.83 permits California-resident users of our Services to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at the address below.

Data security and retention

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls, and sensitive data exchanged between our Services and their users happens over an SSL-secured channel.

The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of our Services, you are responsible for keeping it confidential. Unfortunately, the transmission of information via the internet is not completely secure; any transmission of personal information is at your own risk. We will retain your personal information for as long as it is needed, or as required by applicable laws, regulations, or government orders.

International users

Our Services are operated in the United States. If you are accessing the Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States and in any country where we maintain facilities or engage service providers. By using the Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.

GDPR

Under the GDPR, you may (to the extent applicable) be entitled to additional rights, including the right to withdraw consent, the right to access your personal information, the right to object to certain processing, the right to erasure, the right to restrict processing, the right to data portability, the right to object to automated decision-making, and the right to lodge a complaint with a data protection authority. To learn more about your rights under the GDPR, visit the European Commission’s page on Data Protection.

Changes to this policy

It is our policy to post any changes we make to this privacy policy on this page with a notice that the policy has been updated. If we make material changes to how we treat users’ personal information, we will notify you by the email address we have on file. The date this policy was last revised is identified at the top of the page.

Third-party websites

Our Services may contain links to the sites and services of partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on those sites and are not responsible for the practices they employ. These sites may have their own privacy and customer service policies; browsing and interaction on any other website is subject to that website’s own terms and policies.

Contacting us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at: